Loan Modification – Refund Policy

Contract services performed by Anderson Chase Financial are deemed NON-refundable if the contractor is unable to provide a repayment plan on a modified mortgage loan to the lender. Contract services performed by Anderson Chase Financial are deemed NON-refundable if a client of Anderson Chase Financial is no longer able to stay in the property for any reason outside the influence of Anderson Chase Financial not pertaining to a successful mortgage loan modification. Anderson Chase Financial deems any interest rate reduction, any balance reduction, any loan settlement, and/or any solution resulting in a decrease of payment a successful result. If a successful result as deemed by Anderson Chase Financial is attained no refund shall be awarded for any reason. All clients must maintain a working relationship with Anderson Chase Financial by returning phone calls and/or emails in a timely manner.

A refund totaling 100% of the fee listed in the client fee agreement shall be returned to the client if a successful result cannot be provided after 180 days upon receipt of FULL payment. A “Refund Claim Form” will be provided to the customer after the customer informs the Anderson Chase Financial of such request. To obtain a refund, you must notify Anderson Chase Financial within 30 days of the modification completion date. The “Refund Claim Form” provided to you must be returned to Anderson Chase Financial by mail only (no e-mail), within 10 days of issuance. In order to obtain a refund, you must provide your correct e-mail address and/or mailing address to Anderson Chase Financial. We will not be liable for any unfunded claims or refunds that are the result of an incorrect mailing address provided by you to Anderson Chase Financial and/or non-receipt of the “Refund Claim Form” within 10 days of issuance.

Debt Settlement – Cancellation Policy

“You may cancel this transaction, without any penalty or obligation, within thirty (30) days from the
above date.

If you cancel, any property traded in, any payments made by you under the contract or sale, and any
negotiable instrument executed by you will be returned within thirty (30) days following receipt by the
seller of your cancellation notice, and any security interest arising out of the transaction will be
canceled.

If you cancel, you must make available to the seller at your residence, in substantially as good condition
as when received, any goods delivered to you under this contract or sale, or you may, if you wish,
comply with the instructions of the seller regarding the return shipment of the goods at the seller’s
expense and risk.

If you do make the goods available to the seller and the seller does not pick them up within 20 days of
the date of your notice of cancellation, you may retain or dispose of the goods without any further
obligation. If you fail to make the goods available to the seller, or if you agree to return the goods to the
seller and fail to do so, then you remain liable for performance of all obligations under the contract.”
To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice, or any
other written notice, or send a telegram.